Take a look at the latest online technical support jobs that let you work from a remote office. No matter what you need from a telecommute job, Virtual Vocations can help you find the perfect fit.
In an online technical support role, you are responsible for helping others with computer or product issues. While you can technically be a technical support specialist for any product, this is typically an IT role. This is also usually a customer support role as opposed to internal. You may help customers over the phone or even take remote control of their computer to fix the issue. Experience with computers is crucial, but you can find plenty of entry-level positions. Telecommute jobs are very common.
To succeed in an online technical support job, you need strong computer skills and interpersonal communication abilities. Current job offerings include Telecommute Customer Support Specialist, Remote Customer Support Specialist, and Virtual Technical Support Specialist.
Providing support and assistance to global customer base. Ensuring Level 1 Support agents are armed with knowledge. Acting as point-of-contact for other internal team members. Required Skills: Bachelor's in a technical field or 3-5 years related experience and/or training.
Providing extraordinary support to our ever-growing customer base. Developing solutions and utilizing standard operating procedures. Required Skills: Experience in a customer-facing, service-oriented role. Exceptional ability to utilize self service resources.
Last year we were ranked on the Deloitte Fast 500 and are expanding our support team across the globe. This is one of those roles where you will need to multi-task and throw yourself into different challenges everyday.
Create process or troubleshooting documentation in the support knowledge base. Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers. What You'll Need.
An SaaS platform company is filling a position for a Remote TechnicalSupport Engineer. Candidates will be responsible for the following: Providing enterprise-level assistance to our customers. Researching, diagnosing, troubleshooting, and identifying solutions.
This is an imperative role for our success as a company, as it will allow us to continue supporting our users in the best way possible by providing them amazing support and fixing even the gnarliest and most stubborn bugs.
Qualifications Include: 2+ years of customer support, technicalsupport, system administration. Knowledgeable in the Windows environment, including Windows Service AND. Workstation, troubleshooting low-level operating systems and network issues. Ability to learn new technologies quickly.
Ensuring customer success is our primary mission. Including amazing health benefits and competitive salary, the Customer Support Analyst position is perfect for early career rock stars seeking a career in cloud technology, product management or software development. What you will do:
Helping customers resolve issues. Collaborating with team members across the globe. Skills and Requirements Include: 2+ years of experience in Customer support. Experience building websites using WordPress. Able to work one day over the weekend.
This remote position supports West Coast clients and works in pacific time zone hours. Responsibilities. Troubleshoot, and resolve technical and procedural challenges with DDI's online services and cloud-based learning platform.