A data storage company needs applicants for an opening for a Remote L2 TechnicalSupport Engineer. Individual must be able to fulfill the following responsibilities: Resolve Customer experienced file system issues. Provide technical expertise in collaboration with Pre Sales Engineers.
A provider of customer engagement services has a current position open for a Remote TechnicalSupport Representative. Core Responsibilities Include: Fielding technical questions from customers. Helping customers get the most out of their products or services.
A software development and staffing company has a current position open for a Telecommute TechnicalSupport Supervisor. Must be able to: Manage the recruitment, training and development of the technicalsupport team. Manage performance and growth plans of team members.
Experience with WordPress, Joomla, Magento, vBulletin and other CMS's. Strong foundation of how DNS, FTP/SFTP, web, firewalls, CDNs and the internet work. Strong communications skills, ticket-focused customer support with aptitude for providing great service.
A technology company has an open position for a Telecommute L2 Client Server Software TechnicalSupport Engineer. Must be able to: Work through resolution of technical service issues. Analyze break/fix issues and work with empathy and sense of urgency.
A healthcare company has an open position for a Remote Moodle Web Administrator and TechnicalSupport Specialist. Individual must be able to fulfill the following responsibilities: Manage the company's WordPress website. Manage the company's Moodle training site.
An IT service company is seeking a Telecommute TechnicalSupport Representative. Core Responsibilities of this position include: Identifying, troubleshooting and assisting customers with voice, data, video, Internet and connection issues.
Must be able to: Answer pre-sale, education and product-related questions through email support. Prepare technical documentation for internal and customer use. Test the product in real-life situations before release. Required Skills: Experience with WordPress CMS, Plugins and Themes.
Must be able to: Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. Take point on the WordPress. org forums for our core plugin offerings. Recording video walkthroughs highlighting plugin functionality.
An education software company is searching for a person to fill their position for a Telecommute TechnicalSupport Specialist. Core Responsibilities of this position include: Participating in root cause analysis and communicate findings to customers.